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Garantee

At Aquascopics, we provide you with the assurance of a lifetime warranty on all our products because we have 100% confidence in the unparalleled quality and durability we deliver. We are convinced that with our products, you are not only investing in top quality but also in years of convenience. Even with intensive use, our products retain their value.

Of course, there are some exceptions, such as damage caused by wear and tear, improper use, or falls. However, as long as you use our products according to the guidelines, you will enjoy the ease and peace of mind that comes with our lifetime warranty. Your satisfaction is our priority!

 

Warranty Conditions and Customer Guidelines

The consumer is entitled to the statutory warranty for consumer goods as set out in the Code of Economic Law. This warranty is valid for life from the date of delivery of the product.

  • To make a claim under the warranty, the customer must provide a valid proof of purchase.

  • If a defect is identified, the customer must inform Aquascopics as soon as possible and in any event no later than two months after the defect has been discovered.

  • In the event of non-conformity or a defect, Aquascopics will cover the costs of repair, replacement and any return shipment.

  • The warranty does not apply to damage caused by incorrect or abnormal use, negligence, modifications, or failure to comply with the instructions for use.